Steady rise in service delivery but quality concerns remain

Abstract

Service delivery Stats SA has been undertaking annual household surveys since 2002. All nine provinces are covered. The surveys are an omnibus household-based instrument aimed at determining the progress of development in the country. It measures, on a regular basis, the performance of programmes as well as the quality of service delivery in a number of key service sectors in the country. The General Household Survey covers six broad areas, namely education, health and social development, housing, household access to services and facilities, food security and agriculture. According to Stats SA, the finding of the General Household Survey provide a critical assessment of the levels of development in the country as well as the extent of service delivery and the quality of services in a number of key service sectors, including access to and use of water and sanitation. Access to water Important to readers of this magazine, the General Household Survey reports that nearly 90% of South African households currently have access to safe water supply.

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