Knowledge uptake by technical professionals and decision-makers for developmental water services Part 2: Individual competencies

Abstract

While significant knowledge appears to be available on developmental water services (a term for service provision, to meet developmental objectives, with an emphasis on poor communities, in which a range of factors other than purely technical factors are addressed), there appears to be insufficient uptake of this knowledge (meaning the acquisition, comprehension and application in context) by technical professionals and decision-makers responsible for service provision, as evidenced by persistent service delivery backlogs and poor sustainability. This investigation developed and documented an exploratory methodology based primarily on in-depth interviews and a literature review which enabled the collection of evidence and development of a ‘first pass’ typology of knowledge, context and individual competencies with respect to developmental water services. This paper addresses individual competencies. The aspects of knowledge and context, as well as the overall methodology, are addressed in the companion paper (Part 1).

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